Murray Mowers - The Truth About This Brand

You may have heard about some negative issues associated with the Murray brand of lawn mowers recently. This is made worse by the fact that if you visit the Murray website, you’ll find no information on when the company was started or testimonials to its reputation or quality. There are some tips on how to select the right lawn mower, keeping your mower well-maintained, and identifying parts. While this information is certainly useful, it does little to counteract the negative perception which is currently surrounding the brand. So, you are likely asking yourself – do the pros of owning a Murray mower outweigh the cons?

You first need to know about the recent complaints and problems that the brand has suffered. First are safety complaints. About 8000 units were recently recalled, due to injuries that could potentially affect both the mower and those nearby. It should be mentioned that Murray voluntarily recalled those units before any injuries actually occurred.

Another complaint is regarding parts availability. Many owners have had difficulty finding replacement parts, effectively putting their mowers out of commission until the correct part could be located, purchased, and shipped. This was made worse by the fact that Murray’s own website had little information on US dealers that offered Murray parts. In addition, complaints about parts availability were likely increased because (according to many owners) the parts themselves were low-quality, breaking easily and necessitating more maintenance than they should.

A consumer review website contains reports from several Murray users who say that gas leaks were a problem.

Of course, every product has its downsides, and on the same consumer review site there are owners testifying to their satisfaction with their Murray lawnmower. Some of the benefits of Murray machines include the American-made Stratton engine, which are standard in Murray mowers. This engine is known for its durability, and makes the Murray a good choice for those who wish to buy American products. All Murray mowers come with a standard two-year warranty. And, Murray products are easily found at large stores, such as Wal-Mart, for very affordable prices.

The Murray website has a section with FAQs, maintenance tips, and also allows you to ask your own questions. In addition, the website has been improved to remedy the difficulty in finding parts distributors – you now type in your zip code, and the website pulls up a list of suppliers in your area.

As a smart consumer, you are doing your research before making a major purchase such as a lawnmower. The Murray brand can still be a positive, informed decision for your lawn care needs. Choose the best model for your yard, and don’t forget to register for the warranty (just like any other major appliance). If you do this, a Murray mower is likely to be a good value for the expense.